In the current era of globalization, the competition in the unmanned retail industry has long transcended national borders. With its excellent product quality, leading technical strength and forward-looking strategic layout, Zhigou Technology has actively expanded into the global market and emerged on the international stage, becoming one of the representatives of Chinese vending machine brands going global.
Multi-regional Market Layout to Adapt to Global Consumer Demand
Zhigou Technology is well aware that consumption habits and market environments vary from country to region. Therefore, in its global market layout, it has adopted a "localization" strategy, launching adaptive products and services according to the characteristics of different regions.
In the Southeast Asian market, where the climate is hot, consumers have a strong demand for cold drinks. The vending machines customized by Zhigou Technology for this region have enhanced refrigeration functions, which can operate stably in high-temperature environments. At the same time, they have increased the design of channels for localized drinks such as tropical fruit juices and characteristic herbal teas. In addition, considering the high popularity of mobile payments in some parts of Southeast Asia, the machines fully support local mainstream e-wallet payments, catering to the payment habits of local consumers. At present, Zhigou Technology's vending machines have spread across shopping malls, scenic spots and transportation hubs in many Southeast Asian countries such as Singapore, Malaysia and Thailand, with a steadily increasing market share.
In the European market, consumers have high requirements for product quality and environmental protection. Zhigou Technology has launched vending machines made of environmentally friendly materials, with a recyclable rate of more than 90% for the machine body and energy consumption 15% lower than the EU standards. The products sold by the machines are mainly high-quality categories such as organic food and natural skin care products, meeting the health and environmental protection concepts of European consumers. Meanwhile, in order to comply with Europe's strict data privacy regulations, Zhigou Technology has specially optimized the machine's background management system to ensure the security and compliance of user data. With these advantages, Zhigou Technology has successfully entered the markets of Germany, France, the United Kingdom and other European countries, and established long-term cooperative relationships with many local chain enterprises.
International Cooperation Empowers to Build a Global Industrial Chain
In the process of expanding into the global market, Zhigou Technology attaches importance to cooperation with international partners, building a global industrial chain through complementary advantages to achieve win-win development.
In terms of technical cooperation, Zhigou Technology has reached a strategic cooperation with a well-known American artificial intelligence company to jointly develop a new generation of intelligent recognition systems. This system integrates the technical advantages of both parties, enabling more accurate recognition of currencies and commodities from different countries, further enhancing the international adaptability of vending machines. At the same time, the two parties have also carried out in-depth cooperation in fields such as user behavior analysis and consumption trend prediction, providing more intelligent operation solutions for global customers.
In terms of production and manufacturing, Zhigou Technology has established overseas production bases in Vietnam and Mexico, taking advantage of local labor and logistics to reduce production costs and shorten delivery cycles. The production bases strictly follow Zhigou Technology's global quality standards to ensure that the vending machines produced overseas are of the same quality as domestic products. In addition, overseas production bases can quickly respond to order demands from surrounding markets, providing more timely supply services for customers.
In terms of channel cooperation, Zhigou Technology has established strategic cooperative relationships with world-renowned retail groups and logistics enterprises. Through the extensive channel networks of these partners, Zhigou Technology's vending machines have been able to quickly enter high-quality locations around the world. For example, after cooperating with an international retail giant, Zhigou Technology's vending machines have entered its chain supermarkets and shopping centers worldwide, greatly enhancing the brand's international visibility and market penetration.
Localized Service System to Safeguard the Rights and Interests of Global Customers
In order to provide high-quality services to global customers, Zhigou Technology has established a sound localized service system to ensure that customers can receive timely responses in terms of equipment installation, operation and maintenance, and technical support.
Zhigou Technology has set up branches and after-sales service centers in major global markets, equipped with professional service teams who understand local languages and cultures. When customers encounter problems, they can get support through various channels such as local service hotlines, emails or online customer service, with a service response time of no more than 2 hours. For example, after a customer in Australia had a machine failure, the local after-sales service team arrived at the scene for repair within 1 hour, avoiding the customer's operational losses.
At the same time, Zhigou Technology also provides customized training services for global customers. According to the market characteristics and customer needs of different countries, targeted training courses are formulated, covering machine operation, interpretation of local regulations, market operation strategies, etc. The training methods are flexible and diverse, including offline practical training and online video courses, making it convenient for customers to learn at any time. Through systematic training, it helps customers quickly master the operation skills of vending machines and improve operational efficiency.
Recognition by International Awards to Highlight Brand Strength
The achievements of Zhigou Technology's international development have been widely recognized by the international community, winning awards in many international competitions. At the 2024 Global Unmanned Retail Summit and Awards Ceremony, Zhigou Technology's "Multilingual Intelligent Interactive Vending Machine" won the "Annual Best International Product Award" for its innovative design and excellent performance. This machine supports voice interaction and interface display in more than 20 languages, meeting the needs of users from different countries, and is one of the iconic products of Zhigou Technology's internationalization strategy.
In addition, Zhigou Technology has also obtained many international honors such as "the Most Growing Enterprise in the Global Unmanned Retail Industry" and "International Green Environmental Protection Product Certification". These awards are not only affirmation of Zhigou Technology's products and services, but also highlight the strength and influence of Chinese vending machine brands in the international market.
Looking forward to the future, Zhigou Technology will continue to deeply cultivate the global market and lead the development of the industry with an international vision. Through continuous technological innovation, product optimization and service improvement, Zhigou Technology is committed to becoming a leading brand in the global unmanned retail industry, allowing vending machines from China to bring more convenient and intelligent shopping experiences to global consumers. If you want to learn about Zhigou Technology's cooperation opportunities in the global market, please feel free to contact us.
